Last Updated: May 16, 2026
Menu Underload (“Menu Underload,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how Menu Underload collects, uses, stores, shares, and protects information when users access or use our website, applications, and related services (collectively, the “Platform”).
By using Menu Underload, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Account Information
When users create an account, we may collect:
- Name
- Preferred display name or nickname
- Email address
- Login credentials and encrypted password information
Optional Profile Information
Users may optionally create a personalized profile to receive enhanced recommendations and meal planning features. Optional profile information may include:
- Age
- Sex
- Height
- Weight
- Activity level
- Dietary preferences
- Allergies or dietary restrictions
- Nutrition or weight-related goals
- Meal planning preferences
- Preferred dining methods (delivery, takeout, dine-in)
Providing profile information is voluntary. However, some personalization features may be limited if profile information is not provided.
User Content & Activity
We may collect information related to how users interact with the Platform, including:
- Saved restaurants
- Favorite meals
- Feedback on recommendations
- Meal plans
- Search history
- Restaurant preferences
- Group or household meal planning information
- Recommendation interactions and selections
Location Information
Menu Underload may collect approximate or precise location information if users grant permission. Location information may be used to:
- Find nearby restaurants
- Personalize recommendations
- Set delivery or dining radius preferences
- Improve local search functionality
Users may disable location permissions through their device or browser settings.
Device & Usage Information
We may automatically collect certain technical and usage information, including:
- Device type
- Operating system
- Browser type
- IP address
- App usage activity
- Crash reports
- Analytics and performance information
AI & Recommendation Processing Information
Menu Underload uses AI-assisted systems to help generate personalized restaurant recommendations, meal suggestions, nutritional estimates, and preference-based insights.
Information users provide — including preferences, goals, feedback, allergies, and usage behavior — may be processed by AI systems to improve recommendations and personalization.
AI-generated recommendations and nutritional estimates are informational only and may not always be complete, accurate, or suitable for every individual.
2. How We Use Information
We may use collected information to:
- Provide personalized restaurant and meal recommendations
- Generate meal plans and nutrition insights
- Improve recommendation quality and personalization
- Enable group or household meal planning features
- Process AI-powered recommendation functionality
- Maintain platform functionality and security
- Provide customer support
- Analyze usage trends and platform performance
- Improve user experience
- Display relevant advertising or promotional content
- Develop new features and services
We do not sell users’ personal information to third parties.
3. Nutrition & Allergen Information
Menu Underload may display nutritional information, dietary labels, allergen indicators, or AI-generated estimates for certain restaurants or menu items. Nutrition information may originate from:
- Restaurant-provided information
- Third-party data providers
- AI-generated estimations when official information is unavailable
Restaurant menus, ingredients, preparation methods, recipes, and allergen exposure risks may change without notice. Menu Underload does not guarantee:
- The accuracy or completeness of nutritional information
- Allergen-free meals
- The absence of cross-contamination
- The suitability of recommendations for any individual dietary or medical needs
Users are solely responsible for independently verifying ingredients, allergens, dietary suitability, and nutritional information directly with restaurants before consuming any food items.
Menu Underload recommendations are informational only and should not be considered medical, nutritional, or healthcare advice.
4. Sharing of Information
We may share information:
- With members of shared meal plans or household groups based on user-selected permissions
- With service providers supporting platform functionality
- With analytics, infrastructure, or cloud service providers
- When legally required
- When necessary to protect platform security, integrity, users, or legal rights
Users control whether certain information remains private, shared, or selectively accessible. We do not sell personal information to third parties.
5. Third-Party Services & Providers
Certain Menu Underload features may rely on third-party providers for services including:
- Cloud hosting
- AI processing
- Analytics
- Authentication
- Restaurant and menu data
- Mapping and location services
- Advertising
- Infrastructure support
Examples may include:
- OpenAI
- Anthropic
- Supabase
- Mapping and restaurant data providers
- Analytics and advertising providers
Third-party providers may process information in accordance with their own privacy policies and applicable laws.
6. Advertising, Cookies & Analytics
Menu Underload may display advertisements and use cookies, analytics technologies, or similar tools to:
- Improve platform functionality
- Understand user engagement
- Personalize experiences
- Support advertising
- Maintain free access to the Platform
Third-party advertising or analytics providers may collect certain device or usage information subject to their own privacy policies.
Menu Underload may offer future premium or ad-free subscription options. Users may control certain cookie or tracking settings through their browser or device settings.
7. Data Storage & Security
We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect user information from unauthorized access, misuse, disclosure, or loss. However, no online platform, storage system, or method of transmission can guarantee absolute security.
Users are responsible for maintaining secure passwords and protecting access to their accounts.
8. Data Retention
We retain user information for as long as reasonably necessary to:
- Provide services
- Maintain security
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Improve platform functionality
Certain information may remain in backups, logs, or archived systems for a limited period after deletion requests.
9. User Rights & Account Controls
Users may request to:
- Access their information
- Update profile details
- Delete certain content
- Close their account
- Modify certain privacy settings
Some information may remain in backups or operational records where reasonably necessary for legal, security, or operational purposes. Requests may be subject to identity verification.
10. International Processing
Menu Underload may process and store information in jurisdictions where privacy laws differ from those in a user’s home region. By using the Platform, users consent to the transfer, storage, and processing of information in applicable operating jurisdictions.
11. Children’s Privacy
Menu Underload is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that information from a child under 13 has been collected, we may take reasonable steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted with a revised “Last Updated” date.
Continued use of Menu Underload after updates become effective constitutes acceptance of the revised Privacy Policy.
13. Contact Us
For privacy-related questions or requests, contact us at privacy@menuunderload.com.